SPI 846: We Let the Customers Down (And Here Was My Response) Image

SPI 846: We Let the Customers Down (And Here Was My Response)

13 December - 14 mins
Podcast Series The Smart Passive Income Online Business and Blogging Podcast

#846 Building a strong connection with your followers means showing them you care, even when things go wrong. That's why doing what feels right is part of my DNA in business. It might be difficult or cost time and money, but owning up to mistakes and going the extra mile to fix them makes all the difference! In today's episode, I share a story about a partnership with a company that resulted in four unhappy customers. That's unacceptable when the trust I've built is on the line. Listen in because you'll hear how I worked with Whatnot, the live shopping service I was streaming on for my Deep Pocket Monster audience, to make up for this error. This is about taking responsibility and learning f...

14 mins

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